The shipping costs have been carefully calculated in cooperation with my shipping company and are made up of the following factors: image size, volumetric weight, packaging material, sum insured and, if needed, export documents. The artwork will be professionally packed in stable and preferably recycled and environmentally friendly packaging material. Artworks up to 80x100 cm will be shipped ready to hang, artworks above that size will be shipped rolled and then need to be stretched back on canvas. There are specialty shops that do this for an affordable price. If the artwork you wish to purchase is larger than 80x100cm and you prefer it ready to hang, it must be shipped in a wooden crate, specially made to the dimensions of the piece. Please contact me here before buying and I will send you a separate info about the shipping cost. Thank you.
After the artwork has been packed, the painting will be picked up and insured transported by my reputable freight forwarder. Since the packaging is sometimes more complex, depending on the destination and maybe other adversities (Corona, political situation ...etc.) I cannot give any precise information on the delivery time. I can only assure you that everything will be processed quickly so that you can enjoy your new artwork on site in a timely manner. In case of loss or damage during shipping, please contact me as soon as your parcel has arrived/seems to be missing.
RETURN & EXCHANGE POLICY
It's very important to me that you are 100% satisfied and enjoy your new piece of art. If for any reason you want to return the artwork, you can inform me via email or the contact form within 7 days of arrival. The shipping method must be same as when purchased (i.e. insured, tracked, properly packaged in its original packaging) and have to send within 7 days after informing me of the return. The deadline is met if you send back the goods before the period has expired. As soon as I have received the item intact and in its original condition, I will process your return and refund purchase price of the artwork in same condition as when purchased. The cost of shipping, return and any additional costs, such as customs duties, value added tax or other additional costs, you have to bear.
PAYMENT & TAX INFO
You can pay with various bank transfer options that will be offered to you at checkout after the shipping costs have been calculated. You are responsible for any customs and import taxes your country may charge. I am not responsible for delays due to customs.
If you don't want to pay everything at once, you're welcome to contact me here. I offer payment plans for 2-6 months. If you have fallen in love with an artwork, but your current situation does not allow you to finance the stated price or paying in installments, you can simply contact me and tell me why this artwork belongs to you and what you can spend on it.